Privacy Policy

Your privacy is important to us.


The uWin Privacy Policy (“Policy”) describes the privacy policies of Bid-Aid Ltd (“uWin,” “we,” “us,” or “our”).Protecting your personal information is very important to us, and we respect your privacy. This Policy applies to all users of uwin.co.uk (the Website) and explains what information we collect, how we collect it, how we protect it, and when we disclose it to third parties.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ENTERING, ACCESSING, BROWSING, SUBMITTING INFORMATION TO, OR OTHERWISE USING THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE THIS WEBSITE.

If you are registering for or participating in an uWin sweepstakes contest, participation is subject to our Official Sweepstakes Rules and Regulations and any other rules and regulations as shown at uwin.co.uk/info/rules applicable to such competitions (collectively, the Rules). If this Policy conflicts with or is inconsistent with a statement in the Rules concerning your privacy, the Rules will apply.

Please see our Terms of Use for more information on your use of this Website.

Notice to EU Residents

This Policy is intended to provide adequate and consistent safeguards for the handling of personal information in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“the Directive”) and all the relevant transposing legislation of the Directive in the European Union/European Economic Area, the Swiss Federal Data Protection Act, as such laws may from time to time be amended and valid during the application of this Policy, and any other privacy laws, regulations and principles concerning the collection, storage, use, transfer and other processing of personal data transferred from the European Economic Area or Switzerland to the United States including but not limited to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“the General Data Protection Regulation”) as of its entry into force on 25 May 2018.

Summary

Although you should read through the Policy for complete information on how we collect, use, share, and secure information, the following provides a summary of some of the most important aspects of our privacy practices:

  • We may use your personally identifiable information to provide you with services, including to process donations or payments you make, to improve our services, and to provide you with information on upcoming events, announcements, and sweepstakes.
  • We may share your personally identifiable information under certain circumstances as disclosed in this Policy.
  • We take reasonable measures to secure your personal information, but we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances.

Principles for Processing Personal Information

We respect your privacy and are committed to protecting your personal information in compliance with the applicable legislation. This compliance is consistent with our desire to keep you informed and to recognise and respect your privacy rights. We agree to observe the following principles when processing personal information:

  • Data will be processed fairly and in accordance with applicable law.
  • Data will be collected for specified, legitimate purposes and not processed further in ways incompatible with those purposes.
  • Data will be relevant to and not excessive for the purposes for which they are collected and used. For example, data may be rendered anonymous if deemed reasonable, feasible and appropriate, depending on the nature of the data and the risks associated with the intended uses.
  • Data subjects in the EU will be asked to provide their clear and unequivocal consent for the collection, processing and transfer of their personal data.
  • Data will be accurate and, where necessary kept up up-to-date. Reasonable steps will be taken to rectify or delete personal information that is inaccurate or incomplete.
  • Data will be kept only as it is necessary for the purposes for which it was collected and processed. Those purposes shall be described in this Policy.
  • Data will be deleted or amended following a relevant request by the concerned data subject, should such notice comply with the applicable legislation each time.
  • Data will be processed in accordance with the individual’s legal rights (as described in this Policy or as provided by law).
  • Appropriate technical, physical and organisational measures will be taken to prevent unauthorised access, unlawful processing and unauthorised or accidental loss, destruction or damage to data. In case of any such violation with respect to personal data, we will take appropriate steps to end the violation and determine liabilities in accordance with applicable law and will cooperate with the competent authorities.

What Information Do We Collect Through The Website?

uWin collects both personally identifiable information and non-personally identifiable information. When we refer simply to the term “information” in this privacy policy we are referring to how uWin collects, uses, or shares both the personally identifiable, and non-personally identifiable information that it collects.

Personally identifiable information refers to information that is collected in conjunction with your name. uWin does not collect any personally identifiable information about you unless you provide it voluntarily. If you do not want us to collect personally identifiable information about you, you can simply decide not to submit it to us. The personally identifiable information that we collect includes:

  • Name;
  • Date of birth;
  • Contact information, such as name, postal address, email address and telephone number;
  • Other personal information you provide to us on our website and other data collected automatically through the website; and

Non-personally identifiable information refers to information that uWin may collect from you that is not collected in conjunction with your name. uWin does not seek any personally identifiable information from children, and our Website is not designed to solicit information from children under 18. To participate in any sweepstakes through this Website, you must be at least 18 years of age.

How Do We Use This Information?

Our primary purpose in collecting information about you is to provide you with services or information that you request or to process your payments. We may also decide to use information about you to track how you use our site or to help us enhance your online experience, for example, we may access your account information to provide technical support and quality assurance. In addition, we may aggregate the personally identifiable information that you provide with the personally identifiable information that other users provide in order to conduct research, analysis, or studies for our own purposes (i.e. not related to providing you with specific services), including improving our services and future sweepstakes.

We may also use the information that you provide to us to communicate with you about our current activities, future events and sweepstakes or to notify you about any changes to our services. If you decide that you would no longer like to receive such messages you can opt-out from receiving such emails from uWin. In order to opt-out you can click on an unsubscribe link provided at the bottom of every commercial e-mail that you receive from uWin. If you opt-out, you will continue to receive communications from us relating to any payments you make or other services you request or purchase. If you decide at a later time that you would like to receive commercial emails from us, you may be able to re-add yourself to our communication list.

How Do We Collect This Information?

Account creation information. You can create a personal shopping account with uWin. This account will allow you to shop faster and more easily, to check on your order status and history. In creating this account, you authorise uWin to store your name, date of birth, email address, telephone number and shipping and billing addresses. You should keep your account information current and complete. Please see our Terms & Conditions regarding how you can update or correct the information associated with your account. Your account will have a password that you will create. You may not use another person's account or password without their permission and you should protect the confidentiality of your account and password information by logging out of your account at the end of each shopping session.

Sweepstakes, contests and promotion information. You can participate in uWin sweepstakes, contests, and promotions as long as you meet the eligibility requirements and comply with all applicable rules. As part of your participation, we may request your name, mailing address, e-mail address and other information in order to administer the promotion, notify winners, etc.

Mailing list information. You can be added to the uWin mailing list upon request and subscriptions to the mailing list can be cancelled at any time.

Support information. When you submit a request, review or comment to our customer service department or participate in any interactive services uWin offers, we may ask you for your e-mail address or other contact information so we can follow up with you and we may obtain other personal information about you.

Survey information. When you complete a survey on-line, we may ask for certain information from you, including your age, postcode, shopping habits, e-mail and/or mailing address.

Billing and delivery information. When you place an order on our Website, we will use your information to process and fill your order. We will send you an e-mail to confirm or update you on your order. We may also need to contact you by regular mail, e-mail or phone if we have any questions regarding your order.

Cookies. Cookies are pieces of electronic information that a website can transfer to a visitor’s hard drive to help tailor and keep records of their visit. Cookies allow website operators to better customise visits to the site to the visitor’s individual preferences. Many commercial websites use cookies. We may use cookies on our Website to allow us to, among other things, measure activity, to personalise your experience, and to track your status or progress when requesting information. If you choose, you can set your browser to reject cookies or you can manually delete some or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have trouble accessing and using some pages and features that are currently on our Website, or that we may put on our Website in the future.

Google analytics. The Website uses Google Analytics (and in the future may use other similar sites or services), a web analytics service provided by Google, Inc. ("Google"), to better assist us in understanding how the Website is used. Google Analytics will place cookies on your computer that will generate information that we select about your use of the Website, including your computer's IP address. That information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of the Website, compiling reports on Website activity for our use, and providing other services relating to Website activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of the Website. The use of cookies by Google Analytics is covered by Google's privacy policy. From time to time, we may enter into agreements with other third-party providers for web analytic and other similar services. If we enter into such an agreement, we may share your information, including personal information, with the provider or such provider may have access to and collect your information on our behalf. Your information, including personal information, may be stored with the provider.

Other Information. Like the operators of most websites, we may use tracking software and similar technology, which automatically collects information about your computer hardware and software, and use of the Website. This information may be used by us for the operation of the Website and to provide general statistics regarding use of the Website.

Credit Card Information. When you use a credit card to make a donation, you are redirected to our third-party provider. WE DO NOT COLLECT, ACCESS, STORE OR PROCESS ANY CREDIT CARD INFORMATION.

Opt out. You have a right to opt-out.

Your browser and other mechanisms may permit you to send do-not-track signals or other similar signals to express your preferences regarding online tracking. To the extent you employ such browser do-not-track signals or other similar mechanisms, we will use commercially reasonable efforts to honour such requests received by us to the extent we have the capacity and resources to identify and process your request. Due to the potential for rapid and diverse developments of technology in this area, we cannot guarantee that we can process every type of request that exists or may be developed in the future. As noted above, third parties, such as our advertising partners, may collect data that relates to you. We cannot control third parties' responses to do-not-track signals or other such mechanisms. Third parties' use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

How Do We Protect Your Information?

Information security. To safeguard against unauthorised access to personal information by third parties, all electronic personal information held by uWin is maintained on systems that are protected by up-to-date secure network architectures that contain firewalls and intrusion detection devices. The data saved in servers is “backed up” (i.e. the data are recorded on separate media) to avoid the consequences of any inadvertent erasure, destruction or loss otherwise. The servers are stored in facilities with high security, access restricted to unauthorised personnel, fire detection and response systems.

Physical and administrative security. We employ reasonable physical and administrative safeguards to protect your personal information. While we will use such efforts, we cannot and will not insure the security of your information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorised third-party access or other acts of third parties, or acts or omissions beyond our reasonable control.

How May We Share Your Information?

Except for the following situations we do not rent, sell, or share your information with other people or companies:

Sharing Your Information with Subcontractors. In our efforts to provide the best quality service and experience to you, we may share information with subcontractors that provide us with services. These services may include, among other things, helping to provide services that you request, helping to create or maintain our databases, helping to research and analyse the people who request services information from us, and/or helping to process payment card information.

Sharing Your Information as Permitted by Law. We may share your information with others as required by, or permitted by, law. This may include sharing your personally identifiable information with governmental entities, or third parties in response to subpoenas, court orders, other legal processes, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.

Sharing Your Information with Law Enforcement. We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation into unlawful activity. In addition, we reserve the right to release your information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies or the release of your information may protect the rights, property or safety of uWin, you, or another person.

Business Transition. If uWin becomes involved in a merger, acquisition, or any form of sale or transfer of some or all of its assets, your information will be transferred to the acquiring entity. In such a situation, you will be provided with notice that a transfer of your information is imminent, and you will be given an opportunity to opt-out of the transfer of your information.

Your Comments. If you post a Comment to our Website, the information that you choose to post, including any personal information that you choose to post, may be available generally to the public.

Marketing Companies. As a general rule, we only provide limited, non-personally identifiable information (e.g., the city, or the county, in which a device is located or information about your search or posting history) usually in conjunction with a randomly assigned number or a number assigned to your uWin account and not in conjunction with your name. However, for certain campaigns, we may provide third party advertisers with your email address which may be used by such companies to provide you with information about other products, services or companies.

Sharing Your Information with Charities and Prize Providers. If you enter a sweepstakes, whether by making a donation or using an alternate method of entry, make a donation in connection with entering into a sweepstakes, you agree that we may share your name and contact information with the charity we designate as the benefiting charity for such sweepstakes and with any entity providing prizes for that sweepstakes, who may use your information for marketing purposes.

Sweepstakes Winners. As further explained in our Rules, by entering into a sweepstakes, you grant us the right to disclose name, biographical information, pictures/portraits, video images, likenesses and/or voice to the general public if you are a sweepstakes winner.

Third Party Websites

Our Website or our e-mails may link to third parties’ websites. It is also possible that third parties websites or e-mails may link to our Website. We are not responsible for the content or the privacy practices employed by third parties. We encourage you to read the privacy policies of these websites before transmitting any personal information to third parties.

What if I provide Information from Outside the UK?

Our Website is hosted in the UK and each Sweepstakes drawing takes place within the UK. Accordingly, by submitting any personal information to uWin or enter a sweepstakes, you are transferring your personal information to the UK and you consent to such transfer. 

 

Dispute Resolution

 

If you believe that uWin has not adhered to this Policy in connection with the transfer of your personal information to the UK, please contact uWin by e-mail at . We will do our best to address your concerns.  If you feel that your complaint has been addressed incompletely, we agree to settle your dispute exclusively under the JAMS Comprehensive Rules or International Rules of JAMS (Judicial Arbitration and Mediation Services) International.

 

Your Rights

 

You may email to review, update, and revise your personal information.

If access is denied, you have the right to be informed about the reasons for denial. You may resort to the dispute resolution described in this policy as well as in any competent regulatory body or authority. uWin shall handle in a transparent and timely manner any type of internal dispute resolution procedure about personal information is conducted.

If any information is inaccurate or incomplete, you may request that the data be amended. It is your responsibility to provide use with accurate personal information about yourself and to inform us of any changes. (e.g. new home address or change of name).

If you demonstrate that the purpose for which the data is being processed is no longer legal or appropriate, the data will be deleted, unless the applicable law requires otherwise. You also have the right to request the deletion of your personal data for any reason by emailing .

Additional Enforcement Rights and Mechanisms

If at any time, you believe that your personal information has been processed in violation of this Policy, you may report the concern to a competent uWin official via . In particular If you have any enquiries or complaints about the use or limitation of use of your personal information, you may contact our corporate headquarters:

uWin Ltd, a Bid-In Ltd Company, is contactable at Mission House, Lanyon Way, Newport, NP20 2DW.

UPDATED: May 2020